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 Feature Industry Articles 
Monday, June 03 2019
Call Center Location Trend Report 2019

By  King R. White, CEO, Site Selection Group, LLC

Introduction

As companies seek to find the optimal location for their call center operations, understanding historic growth trends can help to develop onshore, nearshore and offshore location strategies. In 2018, Site Selection Group identified 310 new and expanding call center projects that created 145,847 jobs as well as 107 call center projects involving 21,966 jobs that were downsizing or closing their facilities. By analyzing this data, Site Selection Group has identified regional location trends that are summarized in this report. 

The call center industry continues to expand globally as companies seek the optimal balance of labor availability, labor costs, geopolitical stability and business climate. The Call Center Location Trend Report provides an analysis of global location trends to help you understand the onshore, nearshore and offshore geographies that might be the best location for your next call center. 

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 01:31 pm   |  Permalink   |  Email
Monday, June 03 2019
The Transforming World of Science and Technology Parks

By Don Holbrook, Site Location Advisor

The original concept of Science and Technology parks has been going through a frantic evolution just like the field of technology and knowledge-based products and services that underpin the entire foundation of this area of economic development.

We as individuals are becoming ubiquitously interconnected to everything – work, friends, family and our entire activity and consumption based agenda, whether for our career, relaxation and entertainment or just daily choices in lifestyle through our preferred networks of information suppliers. Science and Technology Parks are also evolving away from simply places for place-based investment that marries academic culture to corporate culture. These locales have traditionally been tasked with assisting innovation and high tech entrepreneurs with federal policies so that funding can be achieved by overcoming barriers to compliance regulations. According to Brian Darmody, Associate Vice President of Research and Economic Development, for the University of Maryland’s technology development initiative, “Entrepreneurs tend to be non-compliant people, which is why they are innovators.” 

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 11:22 am   |  Permalink   |  Email
Monday, June 03 2019
The Nation's Steel Arteries

By Michael D. White, author and freelance writer

Now spanning a staggering total of more than 140,000 miles of trackage, the network of steel veins and capillaries crisscross the U.S. connecting 49 of the country’s 50 states with each other, as well as Canada and Mexico, carrying the very life’s blood of its vast and complex economy, and, in turn, linking virtually every point in the nation with deep-water ports on four coasts and, thence, with markets and suppliers across the globe. 

According to the Washington, D.C.-headquartered American Association of Railroads (AAR), U.S. freight railroads annually carry nearly 54 tons of freight per American—a staggeringly vast assortment of goods from bananas, steel wire, and automobiles to soybeans, sporting goods and home appliances.

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 11:16 am   |  Permalink   |  Email
Monday, June 03 2019
Ports Large and Small Initiating Workforce Development Programs

By Aaron Ellis, APR, Fellow PRSA, Public Affairs Director, American Association of Port Authorities

Seaports, large and small, are developing programs to introduce their community’s youth, together with new and transitioning job seekers, to the diverse, technology-focused and family-sustaining career opportunities available in the maritime and seaport environment. 

A just-released economic impacts analysis of the U.S. coastal port system by Martin Associates (Lancaster, Pennsylvania), cites the average annual salary for those employed at America’s seaports has risen to $62,800 from $53,723 just five years ago. The number of jobs that seaport activities support also jumped from 23.3 million to 30.8 million in the same time frame. 

The Port of Los Angeles, America’s largest-volume container port, cites numerous reasons why it has chosen to focus time and resources on creating a world-class workforce development program.  

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 10:23 am   |  Permalink   |  Email
Monday, June 03 2019
Food and Beverage Processing Trends in 2019

By Jay Garner, CEcD, President, Garner Economics LLC

Much is changing in the food and beverage (F&B) processing sector. Yet, much has stayed the same from previous years. What’s changing and why? First, consumer preferences always dictate how food manufacturers create new products, which often times results in new production facilities, or at the very least, a shift in production lines (which is a significant equipment expense). And with millennials and Generation Z consumers driving much of the product changes, expect even more product evolution for healthier, better-for-you foods.

But first, let’s go through the numbers. Nearly two million people across the United States work in the F&B sectors, according to the Bureau of Labor Statistics. Combined from both sectors (food processing and beverage processing), there are about 43,000 companies that are defined as F&B facilities in the United States (this does not include cold storage establishments). California leads the way with nearly 6,500 facilities employing more than 220,000 workers, followed by New York, Texas, Illinois, Florida, Washington, Pennsylvania, Oregon, New Jersey and Michigan rounding out the top 10. Growth in the F&B sector is rising more rapidly in beverages, but with continued changes to a healthier diet, evidence is pointing to new growth in the food sector.  

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 09:52 am   |  Permalink   |  Email
Monday, June 03 2019
Life Science's Changing Landscape and the Rise of the Underdogs

By Mackenzie Hastings, Business Development Manager, InSyBio, InSyBio.com; Angelos Angelou, Founder & CEO, AngelouEconomics, AngelouEconomics.com

It is no surprise we are seeing a renewed investment in the Life Sciences industry along with an accelerated growth plan. Tech has been slowly creeping its way into the circle for years and has enabled – through AI and machine learning – the fast-tracked optimization of analysis and the exponential expansion of application areas in both pharma and biotech.

Although many look to foresee the future and divine the most profitable answers, the trend of innovation through technology has been the steady, safe route and those who search without tunnel vision are likely to find treasure in the many upcoming disruptors to the industry and more importantly, the cities that entice them.

You might ask “Are start-ups really becoming so powerful?” and “Is this shift in the industry truly significant?” The short answer is yes, although for multiple dynamic reasons. Innovation is, in essence, a new method or idea so it is only fitting that the upper hand on that front lie in the young companies fighting for a niche advantage in the market and that the underdog cities in which they choose to establish be technologically noteworthy themselves. They must foster environments for innovation and collaboration while also offering competitive benefits when it comes to quality of life and how far the investment money can propel these companies toward profitability.

Posted by: Nicole@ExpansionSolutionsMagazine.com AT 09:25 am   |  Permalink   |  Email
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