Retail: Winning Hearts and Wallets in the Age of COVID-19 and Beyond
March 29, 2021
By Michael D. White, author and freelance writer
It’s been said that trying to forecast the future without taking a good look at the past is like speeding down a crowded highway without a rear view mirror.
To look, then, at what 2021 might well hold in store for the nation’s retail sector, it’s critical to take a look back at the year that was 2020.
In short, the COVID-19 pandemic presented challenges that retailers had never before anticipated—challenges that served to either aggravate existing institutional flaws or unveil pre...
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